Applications go through the council that runs the scheme. Most councils now run the process through an online form. The form asks for the property address, the landlord and any agent's correspondence details, proof of right to manage, a current gas safety certificate, an Electrical Installation Condition Report no more than five years old, an Energy Performance Certificate, and the fee.
The licence is held by a named person with management responsibility for the property. For a freehold house the holder is usually the freeholder. For a long-leased flat the holder is usually the leaseholder. A managing agent can hold the licence with the owner's written authority, in which case the agent's address goes on the licence.
The council then runs a fit and proper person assessment under section 89. Recent housing offences, fraud convictions, immigration breaches, or a poor compliance record with previous licences can block the application. The same test applies to anyone with day-to-day management of the property.
The council can ask for additional information during the application: a floor plan, copies of tenancy agreements, an asbestos survey for older properties, or proof of deposit protection. Where the application is incomplete the council typically asks once and then refuses, so submitting a full pack on the first attempt saves weeks.